Must be extremely numbers-oriented and computer-literate. Responsible for maintaining a consistent, regular attendance record.Īdheres to performance standards, company policies and procedures, as they relate to the department. Responsible for conducting all responsibilities in a professional and ethical manner Maintains a working knowledge of company facilities, as well as special events on property, in order to advise guests and fellow Team Members of same, whenever possible. Responsible, to a high degree, for the accuracy and thoroughness of the kiosk drop and the slot drop. Held accountable, to a high degree, for the accuracy and thoroughness of the count, and departmental records and reports.Īssists in the actual floor drop with the Drop Team. Operates the equipment daily and performs minor repairs and maintenance and light housekeeping as needed.Ĭonducts the necessary research to effectively resolve count disputes. Maintains accurate records, reports, and other required paperwork in the Count Department. Prepares various reports, including tally sheets, transfer sheets, audit fills and credit slips reconciles all totals to the utility programs and hand counts and then forwards all information to appropriate department(s).Įnsures the integrity of all count transactions. Maintains a thorough, working knowledge of laws, rules and regulations of the Gaming Commission, as well as company policies, procedures and controls.Īssists in actual count in the count room.

Greet guests in a courteous and caring manner using personalized service. Maintain positive guest relations at all times, resolving guest complaints and ensuring guest satisfaction.

Primary Duties, Responsibilities, and Tasks:Īll team members are obligated to support and uphold the Valley View Casino & Hotel’s Standards of Excellence, Mission and Vision Statements as outlined in the Team Member Guide to Success. This position relies on limited experience, instructions, pre-established guidelines and good judgment to perform the functions of the job. Team Member will work under immediate supervision. Carries out responsibilities while relying on instructions and pre-established guidelines to perform the functions of the job. Responsible for the count of monies and tickets in the count room and the reconciliation of the counts, ensuring compliance with applicable laws, rules and regulations of the Gaming Commission, Federal and State laws governing monetary transactions and company policies, procedures and controls. Responsible for the slot drop and kiosk drop on casino floor.

Valley view casino gaming commission